Citizen Charter
OUR COMMITMENT
WE SHALL CARRY OUT OUR TASKS WITH
integrity and judiciousness
courtesy and understanding,
objectivity and transparency
promptness and efficiency
OUR EXPECTATIONS
We expect the corporate sector to be prompt and reasonable in fulfilling their duties and legal obligations and be true and honest in furnishing information to us.
OUR STANDARDS
WE SHALL
Acknowledge applications, returns and all communications within 7 days of their receipt.
Resolve expeditiously complaints regarding delay in issue of allotment letters & share/debenture certificates, refund of application money, delay in transfer of shares & non payment of dividends/interest on shares/ debentures/fixed deposits etc. in close co-ordination with agencies.
Ensure that all applications submitted to the Ministry of Corporate Affairs, Regional Directors and Registrar of Companies, are processed within the time frame,
Be courteous, prompt, effective & provide time bound services. All services shall be provided without charge or demanding any money other than remuneration prescribed by law.







